We offer immediate, scheduled or emergency support with a personal touch.
Our maintenance contracts provide you with you with on-and off-site support with all things IT. We cater to businesses big and small. Offering scheduled support plans that include emergency assistance at all hours. Choose a maintenance plan that suits your needs.
We provide many services to choose from when constructing your support plan:
Priority service both onsite and offsite.
Proactive support and feedback.
VOIP system management.
Hardware purchase, implementation and support.
Network management and monitoring services.
Fast, effective and reliable onsite IT support is a necessity for every small to enterprise organization, with our support we can maintain and enhance your currents network infrastructure with our professional technical team at all times.
Onsite services can be acquired by the following means:
On a regular schedule of planned proactive visits, Recommended
On an ad-hoc basis when you feel that you need an IT support resource,
To provide cover at particularly busy periods, such as year-end,
In an emergency visit, when things go wrong and you need immediate help.
Onsite support tasks vary. Our professional technicians could visit you to:
Install new computers,Configure network equipment such as servers, routers, firewalls and network switches,
Maintain your existing IT systems by carrying out proactive and preventive tasks,Update all relevant hardware and or software.
Our remote support team strives to be instant, secure and the foremost nationwide source of managed IT services for small to medium sized businesses, that currently do not have a dedicated or full IT Department.
More and more businesses are discovering a cost-effective alternative to having an on-site support IT department: remote support, as part of computer managed services.
With this option, an employee experiencing computer issues e-mails or calls to report the problem, and a skilled IT technician is able to take control of the PC and work on it remotely.